Head of SMB Account Management (m/w/d) - Uber Eats Germany

Head of SMB Account Management (m/w/d) - Uber Eats Germany Department: Sales & Account Management Team: Account Management Location: Berlin, Germany Type: Full-Time **About the Role** Restaurant Partners are the backbone of Uber Eats, allowing us to create outstanding consumer selection and powering the growth of our platform as we innovate and expand our suite of products. As Head of SMB Account Management (m/w/d) at Uber Eats - Germany, you are a business owner who will drive the growth strategy and customer experience for our existing restaurant partners (and growing!). You will be responsible for the Account Management of SMB Restaurants for Germany, leading a team of managers and their Account Managers across different locations in Germany. SMB Restaurants is the largest segment of Uber Eats, responsible for the majority of our sales and growth. Germany is one of the key growth markets globally, where you'll have the potential to shape a business for the future. **What you'll do:** - Lead & Inspire: You will lead the complete team of restaurant SMB Account Managers for Uber Eats Germany, focusing on hiring, developing, and retaining a strong and motivated pool of talent. - Cultivate Partnerships: Work closely with our Restaurant Partners, building lasting relationships and ensuring their satisfaction and success working with Uber Eats. - Drive Mutual Growth: Be instrumental in boosting restaurant revenue and value on the Uber Eats platform. This involves strategically leveraging tools like marketing and product adoption while ensuring a strong end-customer experience. - Collaborate Across Functions: Expertly manage stakeholder relationships, working cross-functionally with Sales, Operations, and Marketing to enhance the restaurant partner experience and achieve growth targets. **What you'll have:** - Language Proficiency: Fluency in German is required and based in Berlin. - Proven Leadership: An extensive track record of managing, coaching, and developing high-performing account management teams of 20+ members, including the management of other leaders. - Industry Experience: Substantial experience in a fast-paced B2