SMB Medium Associate Account Partner

Uber
Tokyo, JapanPosted 6 March 2026

Job Description

SMB Medium Associate Account Partner Department: Sales & Account Management Team: Account Management Location: Tokyo, Japan Type: Full-Time **#GreatMindsDon’tThinkAlike** At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. **About the Role** Uber Eats is looking for a Business Leader and Account Manager to drive business growth and innovation by acting as a trusted advisor to SMB restaurants in Japan. This key role within the SMB business involves managing the end-to-end experience of a crucial segment of restaurant partners. A successful candidate should possess strong relationship-building skills, an ability to identify and capitalize on new market opportunities and a mix of customer focused thinking, critical thinking, strategy development, sales expertise, operational excellence, and leadership. The role requires a highly adaptable individual capable of balancing long-term strategic initiatives with short-term tactical actions in a fast-paced environment. **Your Impact in Role:** 1. Build and maintain strong, long-term relationships with restaurant partners 2. Understand restaurant partners' wants and needs and provide appropriate supports 3. Identify restaurant partners’ issues quickly and provide the necessary resources and support to resolve them with the data driven mindset. 4. Work with manager and the leadership team to build the future of the SMB function in Japan 5. Collaborate with other internal departments (operations, marketing, customer support, etc.) to resolve issues. 6. Meet or exceed monthly/quarterly sales quotas **The Experience You’ll Bring:** 1. Native/ Fluent Japanese, Can read and write English with no hesitation (Welcome to be eager to grow English skill) 2. Ideally at least 3 years of Sales or Account Management experience in a high-growth company, with strong solution selling skills 3. Ability to make decisions based on
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