Customer Success Manager

About Trellis Law Trellis (trellis.law) is the leading provider of state trial court data and insights, empowering tens of thousands of law firms and litigators with unparalleled access to state trial court intelligence. With insights spanning 3,000+ courts across 2,500 counties and 45 states, Trellis offers an extensive suite of state trial court intelligence and productivity tools for litigators, including judge bios and analytics, case assessments, litigation insights, daily filings, customizable alerts, and much more. We’re revolutionizing the way legal professionals access and use trial court data to make informed decisions. Position Summary Trellis is looking for Customer Success Managers (Attorney Liasons) who love helping lawyers and law firms. The Attorney Liason works directly with the CEO and the client success team to help train lawyers and law firms on our product, increase client usage and retention, and be a dedicated resource for research related questions from our large enterprise clients. You will regularly interact with partners, associates, and KM to ensure that they have an excellent experience with Trellis. You’ll join a fast growing legal tech startup with a unique opportunity for massive career growth, and an incredible team who are all working closely together to change the legal research landscape - and have a blast while doing it. A J.D. is a plus, but some experience in the legal industry and/or legal tech is required (including experience litigating, or supporting litigation teams as a paralegal, assistant, or other legal support professional).