Strategy and Operations Manager, Marketplace

Uber
Sydney, AustraliaPosted 9 March 2026

Job Description

Strategy and Operations Manager, Marketplace Department: Operations Team: Operations Location: Sydney, Australia Type: Full-Time **#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.** **About the Team** **At ANZ Mobility, we #GoGetIt, you’ll get to work on challenging problems that require deep strategic thinking to deliver for our customers and make magic in the Uber marketplace. Your work will impact customers here and globally. It could involve building a strategy for targeting high value customers, building a more sustainable future for mobility, to discovering the best way to increase rider engagement through our membership program. This isn’t about cutting and pasting from a playbook, it’s about writing the playbook.** **About the Role** The Marketplace team manages the core mechanics of our ANZ business, responsible for the balancing of rider and driver supply through pricing, incentives, and operational levers. We provide strategic inputs into forecasting and planning cycles, and ensure the marketplace remains healthy, reliable, and sustainable. We’re looking for a sharp, data-driven operator to own our reliability and driver incentives strategy for the ANZ Marketplace team. As a Strategy and Operations Manager, you will lead some of the most critical levers in the marketplace, designing, executing, and optimising incentive and reliability strategies that directly shape driver behaviour, service quality, and overall marketplace health across cities. You will use data to diagnose complex supply and demand problems, develop practical solutions, and exercise strong judgement to make trade offs in a fast moving environment. Working closely with Product, Finance, and regional leadership, you will have end to end ownership of high impact initiatives, with your decisions driving immediate, real world outcomes f
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