Senior Staff IT Software Engineer (AI & SAP)

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary The Team Information Technology - Our Information Technology team at Palo Alto Networks is at the forefront of the digital transformation. We are building the next-generation of IT capabilities that will support our mission to be the cybersecurity partner of choice, protecting our digital way of life. From infrastructure and cloud to business applications and data analytics, our team is dedicated to providing secure, scalable, and innovative solutions that empower our employees and drive business growth. You’ll be part of a team that’s not just supporting the business, but actively shaping its future. Job Summary As a Senior Staff IT Software Engineer, you will be the architect of an AI-First evolution within our SAP ecosystem. We are seeking a pioneer to build intelligent agents that automate core business functions and revolutionize our SAP development lifecycle. You will lead the design of AI-driven solutions that transform traditional workflows into proactive, self-healing systems, directly impacting our global business operations Key Responsibilities Lead the architecture and development of intelligent AI Agents using RAG, LLMs, and MCP Servers to optimize core SAP modules (O2C, R2R, MM). Embed AI into the SAP development lifecycle to automate code reviews, unit testing, and technical documentation, enhancing developer productivity. Design and implement complex RICEW objects, custom integrations, and extensions within SAP S/4HANA, ensuring scalable and resilient solutions. Proactively collaborate with Architects and Business Systems Analysts to translate complex business requirements into actionable technical blueprints. Pilot and scale proven AI innovations, transforming traditional SAP workflows into proactive, self-healing systems with a zero-downtime mindset. Proactively monitor system performance and conduct data quality audits to ensure the integrity and stability of global SAP operations. Mentor and guide other engineers, fostering a culture of 'AI-First' thinking and challenging the team to adopt new technologies and practices. Qualifications Required Qualifications Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. 10 years of deep technical experience in SAP ABAP development and architecture. Proven track record of implementing AI solutions, specifically using AI Agents, MCP Servers, and Retrieval-Augmented Generation (RAG) architectures. Strong functional understanding of core SAP business processes such as Order-to-Cash (O2C) and Record-to-Report (R2R). Expertise in designing complex RICEW objects and building custom integrations using ABAP, BAPIs, and BADIs. Preferred Qualifications Direct experience with SAP S/4HANA. Familiarity with modern s ... (truncated, view full listing at source)