Extended Expertise Consultant

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary Your Career You will provide guidance and technical expertise to clients deploying our security integrations. You’ll act as the technical partner, providing strategic guidance around complex systems to secure a digital environment. Interacting directly with the client, you’ll partner closely with client personnel to guide and suggest integrations to better serve their success. Your thorough understanding of our product integrations contributes to the development of new principles and concepts – providing detailed analysis around what’s working, what’s not, and what could be better. You enjoy implementation work, are proactive about resolving potential concerns, and operate well around strict best practices that enable our clients on their road to a more secure digital world. You’re creative, innovative, and you love a challenge – learning how integrations might work better around new products and technologies. Your Impact - Build custom security policies and application signatures for unique client environments - Consult and guide customers onsite on security standard best practices methodologies and act as trusted advisor for clients on behalf of Palo Alto Networks - Analyze logs and events from the solution and supply threat analysis reports, providing input and direction as applicable - Work proactively with our Technical Assistance Center to troubleshoot and diagnose cases as escalations arise - Mitigate web-based threats in a timely manner - Maintain the implemented solution and provide mentorship on code upgrades, changes to the platform, and new technology developments - Work with sales account team to help formulate a technical strategy to address customer business needs - Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews - Engage with the account team to allow them to clearly understand the customer business & technical requirements as you learn through active engagement with the client Qualifications Your Experience - Experience with Palo Alto Networks Next Generation Firewalls (NGFW) and Prisma Access solutions and technology - Experience leading security solutions in large environments - Deep understanding of different security threats, internet protocols, and applications - Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances, ideally our products - Strong TCP/IP networking skills - Can effectively handle many different tasks at a time - Excellent written and verbal communication skills (able to converse well in both English and local language), with confirmed ability to communicate to senior leaders and technical peers - Project leadership experience; ability to drive organizations and resources to complet ... (truncated, view full listing at source)