Senior Software Engineer(Security/Automation) - Customer Engineering(AppSec)

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. About the Role We are looking for a skilled Senior Software Engineer/Software Engineer who will be responsible for supporting our customers to implement and manage security tools within CI/CD pipelines, and who is also capable of real-time technical troubleshooting. This role involves deep technical analysis, real-time troubleshooting of production issues, and the critical design and implementation of security orchestration across customer CI/CD pipelines, integrating tools for SAST, DAST, and SCA to enhance their software supply chain posture and compliance. You will work closely with customers to ensure seamless product operation, create diagnostic and recovery scripts, and contribute to automating deployment, monitoring, and issue-resolution workflows. Key Responsibilities Work closely with customer teams to identify, diagnose, and resolve product-related issues in real-time production environments. Provide technical assistance and troubleshooting support to customers during on-prem and cloud environments. Design and implement orchestration of multiple security scanners (SAST, DAST, SCA, container, config, secret scans) in CI/CD pipelines. Monitor and mitigate open-source and third-party component risks (licensing, vulnerabilities, dependency health). Build visibility dashboards showing supply-chain posture, risk scoring, and compliance metrics. Collaborate with Engineering, Security, and DevOps to embed security seamlessly across workflows. Analyze logs, metrics, and configurations to troubleshoot performance, networking, and connectivity issues. Maintain a deep understanding of customer environments and guide them through best practices. Document issues, workarounds, and solutions in internal knowledge bases to drive continuous improvement. About You 4+ years in a technical support, DevOps, or Security and system administration role. Hands-on experience in CI/CD pipelines, build systems, integrating security scanning as part of DevSecOps practices. Strong understanding of security testing types: SAST, DAST, SCA, container/image scanning, configuration scans. Hands-on experience in Appsec tools like Checkmarx, Blackduck , Snyk, Veracode, etc Experience with dashboards, reporting vulnerability trends, vulnerability triaging and remediation. A deep understanding of what SBOMs are, hands-on experience with standard SBOM formats such as SPDX and CycloneDX. The ability to generate, ingest, and manage SBOM ... (truncated, view full listing at source)