Staff Product Manager - CCM

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Job Summary: We are seeking a highly skilled and motivated Staff Product Manager - CCM to lead the development and enhancement of our technical products and solutions. This role requires a blend of technical expertise, strategic thinking, and excellent communication skills. You will work closely with cross-functional teams, including engineering, design, sales, and marketing, to define product vision, prioritize features, and ensure successful product delivery. Key Responsibilities: Define and communicate the product vision and strategy. Develop and maintain the product roadmap, aligning it with business objectives and stakeholder input. Conduct market research and competitor analysis to identify opportunities. Collaborate with engineering teams to define technical requirements and ensure feasibility. Act as a liaison between technical and non-technical stakeholders to ensure alignment. Partner with UX/UI teams to deliver user-centered designs and experiences. Write clear and detailed product requirements documents (PRDs). Manage the product backlog, ensuring features are prioritized based on business value and technical feasibility. Oversee the development lifecycle, including sprint planning, reviews, and retrospectives. Define success metrics and KPIs for product performance. Monitor product performance and user feedback to inform iterative improvements. Prepare and deliver regular updates to stakeholders on product progress and performance. Understand the technical architecture and infrastructure of the product. Provide technical guidance and input to ensure optimal design and scalability. Stay updated with emerging technologies and industry trends. Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field; MBA is a plus. Proven experience (5-10+ years) in product management, preferably with technical products. Strong understanding of software development processes, including Agile and Scrum methodologies. Familiarity with APIs, cloud platforms, and modern software development practices. Excellent analytical, problem-solving, and decision-making skills. Exceptional communication and leadership abilities. Preferred Skills: Experience working with tools like JIRA, Confluence, and roadmapping software. Knowledge of programming languages or frameworks (e.g., JavaScript, Python, or similar). Data engineering ETL, containers, autoscaling concepts, reserved instance str ... (truncated, view full listing at source)