Localization Operations Specialist

Localization Operations Specialist 🚀 JOIN THE FUTURE OF COMMERCE WITH WHATNOT! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values https://www.whatnot.com/careers. With hubs in the US, UK, Germany, Ireland, Poland, and Australia, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces https://a16z.com/marketplace-100/, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news https://blog.teamwhatnot.com/ and engineering https://medium.com/whatnot-engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 ROLE The Localization Operations Specialist at Whatnot supports the day-to-day execution of localization initiatives across product, marketing, and support content. In close partnership with the Localization Operations Manager, this role ensures projects move efficiently from intake to delivery while maintaining quality, consistency, and clear communication across stakeholders and external partners. Reporting to the Localization Operations Manager, this role focuses on operational excellence, launch support, workflow management, and continuous process improvement in a fast-growing, international environment. Day-to-Day Responsibilities - Manage day-to-day localization projects across product, marketing, and support content, ensuring timely and high-quality delivery - Own operational workflows in our TMS, including project setup, tracking, and issue resolution - Partner closely with cross-functional stakeholders to align on priorities, timelines, and localization requirements - Support international launches by coordinating localization readiness and surfacing risks early - Triage localization feedback and bugs, working with vendors and internal teams to implement fixes - Contribute to improving processes, documentation, and linguistic assets as we scale We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Los Angeles, San Francisco, or New York City hubs. 👋 YOU Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Localization Operations Specialist, you should have: - 2–4 years of experience managing localization or content operations projects - Experience working with TMS platforms such as Smartling, Phrase, or similar tools - Strong project management skills with the ability to manage multiple workstreams simultaneously - Excellent written and verbal communication skills - Professional working proficiency in at least one additional language beyond English - Experience collaborating cross-functionally in a tech, marketplace, or high-growth environment - Detail-oriented with a bias toward action and comfort operating in ambiguity - Ability to conduct root cause analysis and propose practical solutions 🎁 BENEFITS - Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) - Health Insurance options including Medical, Dental, Vision - Work From Home Support - Home office setup allowance - Monthly allowance for cell phone and internet - Care benefits - Monthly allowance for wellness - Annual allowance towards Childcare - Lifetime benefit for family pla ... (truncated, view full listing at source)