Endpoint Services Administrator

Endpoint Services Administrator Life Days are the Leidos way of recognizing that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year. Leidos Life Hub provides access to discount offers or cashback rewards with over 400 Australian and International retailers. We’re a ‘Family Friendly’ certified workplace – we understand the diverse roles our team members need to play within their own unique family setting and actively support them. Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers Do Work That Matters Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets. Your New Role and Responsibilities Leidos Australia is seeking a skilled Endpoint Services Administrator to join our ATO GEO SPACES program, delivering advanced national security technology solutions in a secure, high-compliance environment. This role operates across some of the most complex, multi-vendor IT environments, working alongside a supportive and collaborative team. The ideal candidate will demonstrate exceptional problem-solving abilities, strong communication skills, and a commitment to continuous learning, helping to optimise system performance and ensure reliable IT operations. Accept and resolve tickets from the Level 1 Service Desk as well as monitor and support hardware platforms deployed across multiple sites. Troubleshoot and resolve application incidents Troubleshoot and resolve hardware (desktop, server, & datacentre) incidents What You’ll Bring to Make An Impact Demonstrated IT experience, with a strong track record in providing advanced technical support and resolving complex technical issues. Proven ability to troubleshoot hardware, software, and application-related problems across diverse IT environments. Experience monitoring IT infrastructure and applications to ensure smooth, uninterrupted operations. Adaptable and quick to learn, able to respond effectively to new requirements, technologies, and problem sets. Flexible to work within a 7:00 am – 7:00 pm roster, supporting end-users and collaborating with technical teams to deliver high-quality IT services. Willingness to travel within Australia to provide field support as required. Don’t worry if you don’t tick all the boxes – if you meet most of them, we encourage you to submit your application. We’re most interested in your strengths, what you want to learn and how far you want to go. Due to the nature of the role, you must be an Australian Citizen who holds an active TSPV security clearance ; accompanied by the ability to be successful for a DISA/OSA . Diverse Team Members, Shared Values and a Common Purpose Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase – Chief Executive, Leidos Australia. Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups. Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency S ... (truncated, view full listing at source)