Service Design & Transition Delivery Lead

Accrue up to an extra 12 days of leave per year through our Life Days program. Work with world leading technology business at the forefront of innovation. We’re a ‘Family Friendly’ certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them. Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers Do Work That Matters Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.  Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets. Your New Role and Responsibilities We have an opportunity for an experienced Service Design and Transition Delivery Lead to support a multi-year Defence program to deliver and sustain an enterprise Health Knowledge Management System. This capability will enable better clinical decision making for the ADF. This is a rare opportunity to use your expertise to mould the processes and procedures needed to make sure that the outcome needed will meet contractual obligations.  Your general responsibilities will include: Key Responsibilities: - Lead and govern the engineering team delivering system, software, integration, and data services to Defence, including technical design, baselines, reviews, and alignment with program governance. Ensure satisfaction of Customer Descriptions of Requirements within technical, schedule, and cost constraints, managing sustainment contracts and additional work orders through to delivery. Plan and manage the full engineering lifecycle to ensure mission and support systems remain fit for purpose, secure, and aligned with product release cycles. Own availability, capacity, performance, demand management, and IT service continuity/disaster recovery planning, initiating corrective actions to maintain agreed service levels. Ensure non-functional requirements are met, including availability, performance, service continuity, IT security, configuration, asset, and change management. Oversee applications systems engineering, integration, data quality/synchronisation, patching, release, deployment, verification and validation (V&V). Collaborate with customers, vendors, and internal teams to drive solution roadmaps, prioritise improvements, and coordinate transition, training, knowledge management, and organisational change What You’ll Bring to Make An Impact Extensive experience delivering large-scale, complex, software-centric programs, including senior roles leading engineering teams and integrated system support activities. Strong background in systems and software engineering, enterprise architecture, SDLC, and configuration baseline management within multi-vendor, multi-product environments. Demonstrated experience managing high-performance outcomes under managed service provider contracts, including sustainment, maintenance, and support of complex systems. Proven ability to resolve complex technical issues using strong analytical, conceptual, and methodical approaches with high attention to detail. Excellent communication, negotiation, and relationship-building skills, with experience influencing stakeholders and operating in customer-facing roles. Experience producing contractual and service-focused reports, with desirable exposure to Defence Technical Regulation frameworks (e.g. TAF) and regulated environments. Highly motivated and flexible professional with experience delivering and supporting cloud-based platforms (AWS, Azure, GCP), and desirable exposure to health systems, interoperability, and clinical domains. Don’t worry if you don’t tick all the boxes – if you meet most of them, we encourage you to submit your application.  We’re m ... (truncated, view full listing at source)