Senior Salesforce Administrator

Senior Salesforce Administrator Our Mission and Opportunity Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company https://www.forbes.com/lists/cloud100/a, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles https://mybrightwheel.com/about/ in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. WHO YOU ARE You are a systems-minded administrator who thrives at the intersection of speed and scalability. You have deep Salesforce expertise and a pragmatic approach to systems design, knowing when to prioritize velocity—and when to push for foundational quality. You bring an AI-first mindset, eager to embed automation and intelligence into team workflows. You work collaboratively, and take ownership of results. Above all, you’re energized by designing systems that enable teams to move faster and smarter. WHAT YOU’LL DO - Support the technical architecture and design of our Salesforce and GTM systems. Lead and scale integrations across systems like ChiliPiper, Hubspot, Outreach, Gong, and others. - Drive adoption of AI tooling across the systems team to accelerate delivery and impact. Architect scalable business logic and lead routing systems that support hundreds of users. Partner with the Director of Operations Technology to define long-term systems vision. - Consolidate and improve our systems landscape through thoughtful tool evaluation. - Create measurable improvements in team velocity and shift the org from reactive to strategic systems planning. WHAT YOU’VE DONE - 4+ years experience with Salesforce configuration. - 1+ years using Apex coding to solve problems. - Experience leveraging AI/LLMs to accelerate systems or operational workflows. - Delivered systems improvements that significantly enhanced data quality, speed, or business agility. - Successfully migrated or optimized tools within a GTM tech stack. - Demonstrated judgment in making the right trade-offs between speed and quality. Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com http://mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.