Senior Manager, User Research - Core Experience

We design Spotify’s consumer experience—end to end, moment to moment, across every screen, platform, and partner integration. Our mission is to make listening feel effortless, personal, and joyful for billions of users around the world. That means turning complexity into clarity across hundreds of touchpoints—from our mobile and desktop apps to the smart speakers, TVs, cars, and integrations where Spotify shows up every day. If it touches a consumer, we shape it. We bring deep insight into human behavior, design, and technology to craft experiences that feel intuitive, expressive, and unmistakably Spotify. The Core Experience team shapes the mobile app used by millions of listeners every day. This is where discovery, playback, personalization, and everyday listening come together. As part of Experience Design, User Research plays a critical role in ensuring we deeply understand the people behind the streams — and turn those insights into clear product and design decisions. We’re looking for a Senior Manager to lead a team of User Researchers focused on Spotify’s core mobile experience. You’ll guide strategy, elevate craft, and ensure research meaningfully shapes some of the most visible and complex product work at Spotify. This is a pivotal moment for the discipline as AI reshapes how research is conducted and applied — and we’re looking for a leader who can help us navigate that shift thoughtfully and responsibly.