HR Benefits & Operations - Associate Director (NY)
Kroll Bond Rating AgencyNew York, New York$95k – $130kPosted 9 March 2026
Job Description
Position Title: HR Benefits Operations - Associate Director (NY)
Entity: KBRA Holdings LLC
Employment Type: Full-Time
Location: New York, New York
Summary:
Kroll Bond Rating Agency, LLC (“KBRA”), a Nationally Recognized Statistical Rating Organization (“NRSRO”) is seeking a dynamic HR Benefits Operations Associate Director who will focus on benefits, wellness, HR system support, and HR programming. This role will support the design and execution of our benefits and wellness offerings, support implementation and enhancement of HR systems, and drive high-impact employee communications and programming. We are looking for someone who is enthusiastic, highly motivated, keen on collaboration and has a strong work ethic. This position will be based out of our New York office, with the flexibility to work remotely two days per week
About the Team:
Our Human Resources Department is an integral function responsible for the overall dynamic employee experience at KBRA. As a lean HR organization, we take pride in our wide array of work initiatives, ranging from recruiting high caliber talent, promoting diversity, engagement and inclusion, providing training and internal career development opportunities, caring for employee physical and mental well-being via the provision of competitive benefit plans, rewarding high performers, and assisting our colleagues in understanding how their individual roles contribute to KBRA’s overall business strategy of becoming recognized as the premier credit rating agency. This role reports to the Director of Human Resources Process and Systems and will partner closely with all members of the Human Resources team.
About the Job:
Support the design, evaluation, and continuous improvement of KBRA’s health and welfare, retirement, and wellness programs, ensuring competitiveness, equity, and alignment with company philosophy
Monitor benefit and wellness trends, benchmarking data, and regulatory changes to make recommendations that enhance employee experience, manage cost, and remain compliant
Lead employee communication sessions for Open Enrollment and New Hire Benefits Orientation, including the preparation of materials
Support the design of thoughtful HR processes and HR Technology solutions that focus on automation, standardization and efficiency
Proactively identify and assist in evolving process and policy improvements to increase efficiencies and productivity in HR operational processes
Act as primary HR liaison to brokers, benefit carriers, retirement plan providers, wellness vendors, and HR technology vendors and own vendor relationships externally and internally
Partner with Payroll HR Operations Associate on file feeds, data accuracy, and audit support while maintaining strategic ownership of programs and vendor outcomes
Collaborate with Business and HR colleagues regarding ad-hoc reporting, workflows, communications, and projects
Own the employee-facing experience for benefits and HR programming including but not limited to annual enrollment, new hire enrollments and inquiries, wellness campaigns, benefit education, and presentations
You will be successful in this role if you possess:
Bachelor's degree required
6+ years of progressive HR Operations and/or benefits experience, with exposure to performance management, compensation cycles, or HR Technology implementation modules
Strong understanding of HRIS and Payroll Systems (Ceridian Dayforce) and how they support benefits and HR processes
Experience managing benefits administration and vendor relationships; prior ownership of Open Enrollment and/or wellness programs strongly preferred.
Strong analytical skills and ability to interpret and communicate data to drive decisions and impact
Detail-oriented, highly organized, and able to manage multiple, competing priorities in a fast-paced environment
Excellent written and verbal communication skills with a track record of developing employee-facing content and delivering presentati ... (truncated, view full listing at source)
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