Head of People Programs & Operations

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company on track to hit $100M in annual recurring revenue in the next six months. More than 87,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business. Why this role matters As Luxury Presence scales, we are committed to becoming one of the best places to work — a company where people grow fast, do the best work of their careers, and feel deeply connected to the mission and to each other. The Head of Employee Programs & Operations will architect and lead the full ecosystem of internal programs, systems, and experiences that power our employee lifecycle. In this M5 leadership role, you will operate as the product leader for the People function, owning the strategy, execution, and continuous improvement of our most critical People programs, including Learning & Development, internal communications, performance management, engagement, and People systems. You will define how Luxury Presence scales its culture, leadership, and talent experience across a growing, distributed workforce, ensuring our people programs are world-class, data-driven, and built for the future of AI-enabled work. This role is pivotal to helping us attract, engage, develop, and retain top talent — and ultimately, to building a stronger, more connected company. If you thrive in fast-growing environments, love solving complex operational challenges, and enjoy designing systems that elevate how people work and learn, this is your opportunity to make a company-wide impact. What we’re looking for A strategic builder and data-driven operator  You see programs as products with clear users, outcomes rooted in data, and feedback loops — and you build scalable, repeatable systems that grow with the organization. A systems thinker  You leverage AI, automation, and best-in-class tooling to drive efficiency, reduce friction, and create clarity across the employee lifecycle. A compelling communicator  You turn strategy into stories people connect with, and you bring consistency, transparency, and alignment to internal communications. A cross-functional leader  You influence without authority, partner deeply across People, Marketing, Finance, and Product, and bring teams together around shared outcomes. A strategic + hands-on leader  You move comfortably between vision and execution — setting long-term direction while rolling up your sleeves to ensure flawless delivery.