Customer Service Representatives

We are seeking Customer Service Representatives to join our fast-paced, service-oriented team supporting a U.S.-based home care organization. Key Responsibilities • Handle high-volume inbound and outbound calls with professionalism and empathy. • Provide clear information on services, pricing, processes, and timelines. • Keep CRM updated with customer notes, statuses, and follow-ups. • Collaborate with internal teams to ensure smooth client management. • Adhere to service standards, privacy regulations, and internal procedures. Requirements • Advanced English (spoken and written) is mandatory. • Minimum 1 year of customer service experience (any industry). • Comfortable managing high call volume (mostly inbound). Training & Schedule Requirements • Shifts between 6:30 AM and 9:30 PM PST (8:30 AM to 11:30 PM CST). #SolvoGlobal #LI-PROMOTED #LI-Onsite