Senior ServiceNow Developer

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We are looking for an experienced Senior ServiceNow Developer to join our ServiceNow Engineering Team . This role will be responsible for the development, administration and implementation of ServiceNow solutions that support business objectives and IT service management processes. The ideal candidate will possess deep technical expertise in ServiceNow, experience in Agile environments, strategic outlook to drive continuous improvement and innovation within our IT environment. What You Will Be Doing Build, development, customization (only when needed!) and deployment of ServiceNow applications and modules, including ITSM,SPM, HRSD, Employee Center Pro and other enterprise solutions. Collaborate with team members across IT and business units to define and develop technical solutions, and ensure the platform meets organizational goals. Innovate and improve efficiency by finding opportunities for automation, optimization, and enhancement of existing ServiceNow processes and functionalities. Stay updated on the latest ServiceNow releases, features, and industry trends to recommend and implement innovative solutions. Develop and maintain documentation for system architecture, configurations, and workflows. What You Bring 5+ years in ServiceNow development, engineering, or administration roles with proven track record with Incident Management, Catalog Request Management, CMDB Hardware Asset Management and Service Portal. Experience with Agile methodologies and project management frameworks. Bachelor’s degree or equivalent experience in Information Technology, Computer Science, or a related field. ServiceNow Certified System Administrator and additional certifications are helpful. Technical Skills: Experience with other ServiceNow applications like HRSD, SPM, NowAssist is a huge plus Proficient in JavaScript, REST/SOAP integrations, and ServiceNow scripting. Solid understanding of ITIL processes and frameworks. Familiarity with AI, cloud platforms, APIs, and integration technologies. Soft Skills: Excellent problem-solving, analytical, and decision-making abilities. Good communication skills, capable of optimally conveying technical concepts to both technical and non-technical audiences. Ability to handle multiple projects simultaneously and prioritize tasks in a fast-paced environment. Strategic problem solver with a focus on innovation and continuous improvement. Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate ... (truncated, view full listing at source)