Senior Account Manager (German speaking) (f/m/d)

Senior Account Manager (German speaking) (f/m/d) At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. We’re backed by world-class investors such as Hedosophia, Sapphire, Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Notion Capital, and Motive Ventures. As a Senior Account Manager (German speaking), you’ll take full ownership of the strategic growth and long-term success of Upvest’s most prestigious enterprise and fintech partners across Germany and Europe. You won't just manage accounts, you’ll be the architect of long-term partnerships, ensuring our clients unlock the full potential of our Investment API. By navigating complex environments and crafting bespoke account strategies, you’ll drive commercial value while acting as the primary advocate for our clients within the Upvest ecosystem. Your role is inherently strategic and commercially oriented. You’ll build high-level relationships with key stakeholders, moving beyond day-to-day queries to identify expansion opportunities and ensure our product roadmap aligns with their business goals. You are the bridge between technical complexity and business value, possessing the natural charisma and domain expertise required to manage high-stakes client environments with poise and foresight. The Account Management team is a vital part of the Client Impact department, where we focus on delivering sustainable value to our clients every day. You will work alongside a high-performing team of experts and collaborate closely with stakeholders across the entire organization, from Product and Engineering to Growth, Legal, and Compliance. WHAT YOU’LL DO: - Become part of the success story of Upvest (as a shareholder!) - Develop and own the strategic success plan for a portfolio of priority enterprise and fintech clients, ensuring long-term retention and satisfaction - Drive commercial growth by identifying and executing on upselling and cross-selling opportunities that align with client needs - Navigate complex organizational structures within large financial institutions to influence decision-makers and C-level stakeholders - Act as a strategic advisor, deeply understanding your clients’ business needs to help them scale their investment offerings - Manage high-stakes negotiations and complex contract renewals with a focus on win-win outcomes - Collaborate with Product and Growth teams to relay market feedback, ensuring Upvest remains the market leader in Investment API infrastructure WHAT YOU BRING: - 6+ years of experience in strategic account management or relationship management within Fintech, Investment Banking, or B2B SaaS (ideally dealing with large-scale enterprise clients) - A proven track record of crafting and executing long-term account strategies in deeply complex, regulated environments - A strong commercial mindset, with experience in driving revenue growth and managing high-value accounts and contract negotiations - Excellent communication and storytelling skills, with the ability to translate technical API concepts into business impact - Strong relationship-building and expectation management skills, demonstrating the ability to establish trust, handle objections, retain clients, and ensure their ongoing satisfaction - Professional proficiency in both German and English (native or near-native German is essential for this role) - A proactive and structured approach, wi ... (truncated, view full listing at source)