Solution Architect (f/m/d)

<h2><strong>About the Opportunity</strong></h2> <p>Contentful’s Solution Architects are principally outwards-facing. They are trusted advisors of technologists, developers, content creators and project/product managers. As a Solution Architect at Contentful, you’ll have the opportunity to work with international teams post-sale, from visionary brands to innovative digital agencies. Your technical guidance and product expertise will help customers make the right decisions and achieve success with their project. A reasonable expectation for travel to on-site visits would be up to 25%.</p> <h2><strong>What to expect? </strong></h2> <ul> <li>Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases</li> <li>Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions</li> <li>Keep abreast of Contentful product developments and synthesise these into best practices, workshops & enablement materials for our customers</li> <li>Create prototypes or code examples to facilitate customer onboarding and to support projects</li> <li>Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends</li> <li>Continuously seek, synthesise and communicate customer product feedback to our Product Management, Engineering, and Marketing teams</li> <li>Support engagement managers on quoting and scoping of SOWs</li> <li>Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful.</li> <li>Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others</li> </ul> <h2><strong>What you need to be successful</strong></h2> <ul> <li>At least 2 years as an SA or at least 4 years in a similar customer-facing role, for example as a technical consultant, solution engineer or implementation engineer at an API-first (REST, GraphQL) SaaS company. </li> <li>Professional experience working on projects that utilize microservices-based architectures, transitioning away from monolithic architectures. </li> <li>Experience working on digital experiences beyond the web is a plus</li> <li>Basic developer skills in any of the following: Javascript ES6, Ruby, Node.js, .NET, Swift, Java, Python or PHP</li> <li>Some experience with modern JS/React frameworks: NextJS, NuxtJS, Remix, Vue or Angular. Understanding of web rendering technologies; Server-side, client-side, hybrid rendering and Static Site Generation including ISR (eg. Gatsby)</li> <li>Some professional experience with content management system(s) and a solid understanding of headless CMS architecture & best practices for building content-driven applications</li> <li>Bachelor’s Degree or equivalent experience (Engineering, Computer Science, or a related field)</li> <li>Comfortable working in a fast-paced environment with multiple customer engagements at once</li> <li>Strong interpersonal, presentation and persuasive skills with the ability to build diverse relationships and influence technical and non-technical audiences</li> <li>The ability to work both autonomously and with a team to drive customer results</li> <li>Fluency in English and German</li> </ul> <h2><strong>What’s in it for you?</strong></h2> <ul> <li>Join an ambitious tech company reshaping the way people build digital experiences</li> <li>Full-ti ... (truncated, view full listing at source)