Senior Salesforce Administrator, Channel

Senior Salesforce Administrator, Channel At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Salesforce Administrator, Channel at Vanta, you will maintain, optimize, and scale our Salesforce infrastructure for channel partnerships. Our team leverages technology to streamline channel business processes, improve cross-functional collaboration, and provide insights that power smarter partner operations. We aim to build a robust, scalable, and user-friendly environment that supports Vanta's continued growth through thoughtful and effective use of Salesforce and connected channel tools. In this role, you will be responsible for driving operational excellence through system configuration, process automation, and data integrity across our channel operations, working closely with our Partner Relationship Management (PRM) tool. With a particular focus on partner attribution and performance tracking, you'll align our Salesforce architecture with channel business needs and lead key system enhancement projects. You will ensure seamless integration between Salesforce and our PRM platform to support efficient and reliable partner operations. Your expertise will enable us to improve partner attribution tracking, deal registration workflows, and overall system reliability. You'll also serve as a trusted partner to stakeholders across Channel Operations, Partnerships, and GTM teams—translating business requirements into technical solutions, asking the right questions to clarify needs, and ensuring transparent, proactive communication throughout every project. What you’ll do as a Senior Salesforce Administrator at Vanta: - Customization & Configuration: Design and build scalable solutions in Salesforce and a PRM using Flows, validation rules, and other declarative tools to support partner lifecycle management. - PRM Ownership: Configure and optimize partner portal experiences, partner account hierarchies, deal registration processes, and partner user management. - Partner Attribution & Tracking: Build and maintain systems for accurate partner attribution across the opportunity lifecycle, ensuring proper tracking of partner-sourced and partner-influenced deals for commission calculation and performance reporting. - Partner Data Management: Monitor and maintain data integrity for partner accounts, opportunities, and activities; execute regular data audits and manage updates across partner systems. - System Optimization & Maintenance: Manage platform releases, assess impact on partner-facing functionality, and perform ongoing system performance improvements. - Troubleshooting: Provide timely and effective troubleshooting for Salesforce and channel tool issues, resolving technical problems to minimize downtime and ensure continuous system performance. - Cross-Functional Enablement: Collaborate with Channel Operations, Partnerships, Sales, and Marketing to translate business requirements into well-designed technical solutions that scale with partner growth. - Stakeholder Communication: Serve as a trusted partner to stakeholders across channel teams by clearly communicating system capabilities, project progress, and technical trade-offs. How to be successful in this role: - 5+ years of Salesforce administration experience, with demonstrated expertise in declarative automation (Flows, Process Builder, validation rules, approval processes, etc.). - Hands-on experience managing Partner Relationship Management (PRM) portal solutions. - Preferred: Experience with Impartner platform and integrations. - Deep understanding of Salesforce architecture, data modeling, and channel process alignment. - Proven ability to translate business requir ... (truncated, view full listing at source)