Field Quality Engineer, Energy Storage

About Redwood Materials Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling — keeping critical minerals in circulation and driving the energy transition. Founded in 2017, we’re delivering low-cost and large-scale energy storage and producing battery materials in the U.S. for the first time, all from batteries we already have. Field Quality Engineer, Energy Storage Position Summary : Redwood Materials is currently searching for a Field Quality Engineer to join as an early member of a new engineering team working on our Battery Energy Storage System product line. You will be responsible for ensuring the quality, reliability, and safety of deployed Battery Energy Storage System (BESS) assets by identifying, investigating, and preventing field issues. This role works closely with Operations Maintenance (OM) teams that perform routine monitoring and maintenance, and with Service Engineering, which owns advanced technical escalation. The Field Quality Engineer serves as the frontline quality owner in the field, focusing on identifying systemic quality issues, conducting structured investigations, and driving corrective and preventive actions. This role plays a critical part in reducing repeat failures, improving fleet reliability, and feeding realworld learnings back into engineering, suppliers, and operational processes. You’re a doer, excited about getting your hands dirty and working in a dynamic, fast-paced setting, and want to shape a new department at Redwood. Essential Duties and Responsibilities: Serve as the primary point of contact for field identified quality issues across operating BESS assets Lead structured investigations into recurring failures, abnormal trends, or field incidents in collaboration with OM and Service Engineering Perform root cause analyses using established methodologies (e.g., 5 Whys, Fishbone, fault tree analysis) Develop and document clear problem statements supported by data, field evidence, and technical observations Define, track, and verify corrective and preventive actions to address field quality issues Verify effectiveness of corrective actions through follow up inspections, audits, and data analysis Support development and tracking of quality KPIs such as repeat failure rates, defect trends, and corrective action closure Drive continuous improvement initiatives to reduce operational burden on OM and improve system reliability Desired Qualifications : Bachelor’s degree in Electrical Engineering , Mechanical Engineering, or a related technical field 5+ years of experience in field quality, reliability engineering, service engineering, or commissioning support for complex electromechanical or energy systems Demonstrated experience supporting field-deployed assets such as Battery Energy Storage Systems (BESS), power electronics, renewable energy systems, or industrial electrical equipment Experience working directly with field operations, OM technicians, and service engineering teams in a production or operational environment Working knowledge of root cause analysis methodologies (e.g., 5 Whys, Fishbone, fault trees) and corrective/preventive action (CAPA) processes Familiarity with field inspection procedures, commissioning documentation, and service records A Passion for sustainability and making the world a better place! Physical Requirements: Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards Working Conditions: Environment, such as office or outdoors Ability to work in challenging working conditions which may include exposure to noise, dust, chemicals, and temperature extremes, while protected by PPE, for exten ... (truncated, view full listing at source)