GL Accountant

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Reporting to the Accounting Manager, this position will have the highly impactful role of helping develop a world-class accounting organization. You will collaborate on various areas within the accounting function (month-end close, financial reporting, internal controls, etc.) and be able to work with the support of the Revenue, Finance, IT, and Legal teams. We are seeking a driven, open-minded, and technically strong individual who is passionate about accounting operations and driving process improvements. This role requires excellent communication skills, strong knowledge of accounting principles including US GAAP, and the ability to work with various cross-functional teams. What will I be doing? Assist in day-to-day accounting activities to ensure compliance with US GAAP, internal policies, and external audits. Prepare various account reconciliations and summaries to support the general ledger balances Post monthly journal entries for assigned accounts, including accruals, cloud computing, internal-use software, and intercompany transactions Collaborate with various teams, including FPA, Payroll, and Accounts Payable teams for proper recording of transactions Participate in internal and external audits by preparing deliverables and responding to the auditors’ inquiries Optimize and automate processes to improve efficiency and effectiveness of our monthly close process and of our internal and external reporting requirements Provide insightful financial analysis to management, highlighting key trends and variances Assist with ad hoc analysis, reporting, and other projects as needed What skills do I need? 2-3 years in public accounting and/or industry Curiosity to challenge the status quo and leverage technology to build scalable processes and streamline accounting operations Meticulous attention to detail and organizational skills Excellent technical, analytical, and communication skills, both written and verbal Experience working in NetSuite and FloQast preferred Highly proficient in Excel Ability to perform tasks with a high degree of accuracy and timeliness Strong analytical, research, and problem solving skills Ability to work under pressure and meet deadlines in a fast-paced environment while maintaining accuracy Bonus skills attributes Bachelor’s degree in Accounting or Finance CPA is a strong plus 2-3 years in public accounting and/or industry Benefits We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program 401k plan match In-office bicycle storage Fun events for Intercomrades, friends, and family! *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $117,000-$147,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to cha ... (truncated, view full listing at source)