Professional Services Consultant

Creativity for All Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year! We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career. We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement. We know that people are the differentiator in our business, and that's why we want to meet you. The Opportunity Love to innovate while helping customers meet their online business goals? The  Data Technical Consultant position is a client-facing role requiring both technical and business/marketing knowledge and skills! Technical Consultants build and develop Analytics & Target solutions to meet customer's business objectives, experience optimisation and reporting needs. In addition, consultants help each customer implement the solution throughout their websites and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and resolve technical issues when they arise. While not a programming position, it is a very technical job with constant customer interaction and opportunities to innovate! What you’ll do Gain an in-depth knowledge of a client’s website and mobile architecture, online business model, and online marketing strategy Support customer discovery sessions and help guide client's business requirements and key performance indicators Guide customers through the process of implementing Target Activities. Design customized solutions and technical tag implementation strategies Generate customized digital analytics collection code and assist with its implementation and deployment Support client’s developers and third parties throughout the implementation process Validate and debug Target and Analytics implementations and follow through on issues until resolved Light manipulation of JavaScript as needed to customize digital analytics solutions Guide key partners and drive client success based on clients most significant business drivers and Adobe's standard methodology Engage directly with customers via phone, email, and/or in-person through the project lifecycle. Including interaction with marketers, analysts, web developers, partners and executives Lead multiple client engagements at a time, and establish expectations appropriately to keep projects on schedule and within scope What you need to succeed: 5 years’ experience working in digital analytics or a related field Previous experience working with Adobe Analytics or similar tools, tag management systems and data layers Solid grasp of online marketing, HTML and web protocols Intermediate-to-advanced JavaScript skills Be results-oriented, responsive, professional and dedicated to customer success Possess a creative and problem-solving mentality Good interpersonal, presentation, and soft skills – both verbal and written Ability to learn quickly, be an excellent teammate, and handle change efficiently Bachelor’s degree or equivalent work experience Up to 50% travel required About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000 employees worldwide are creating the future a ... (truncated, view full listing at source)