Senior Director, 1LOD Business Controls Program Management

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: Business Controls Senior Director supporting a newly formed function to drive effective program management and innovative testing which is positioned in the first line of defense (1LOD) and reporting to the Head of Business Controls. This experienced, senior leader will act as the Business Controls Lead for driving consistent execution, delivery, innovation, and quality for core 1LOD risk management programs such as RCSA, control testing, issues management, new product risk assessments, GRC tool enablement, and reporting. Responsible for establishing a quality assurance program focused on consistent execution of RCSA, Issues Management, and Testing in alignment with 2LOD defined Policies and Standards. Additionally, the leader will drive automation of control testing and monitoring bringing to life AI support tools and technologies. Finally, the role will enable improved integration of GRC capabilities by driving consistent process and business hierarchies, delivering business driven insights through reporting, and facilitating the effectiveness of SoFi’s new product risk assessment program. What You’ll Do: Partner and collaborate across your covered departments: the second line of defense Compliance and Risk Management teams; Audit; and Regulators to support a diverse portfolio of risk and compliance-based initiatives to effectively manage and mitigate risk. Lead and drive the efficiency and comprehensive coverage of control testing activities in the 1LOD. Drive strategic alignment with stakeholders and partners on testing activities and framework alignment with industry best practices. Facilitate and advise on performing new product and service risk assessments including driving the effective governance of any pre and post launch monitoring. Establish an internal control quality assurance framework and plan that evaluates adherence to 2LOD Policies and Standards for issues management, RCSA, and control testing. Maintain a comprehensive understanding of existing and emerging regulatory requirements, operational processes, inherent risks, and internal policies practices to provide advice to stakeholders. Engage in large and complex initiatives and programs to identify and assess risks and controls, develop strategies to remediate gaps identified, and implement processes to effectively manage and mitigate risk Enable a process to ensure quality data is being submitted and maintained with the SoFi GRC repository. Assist stakeholders with the development and maintenance of all critical hierarchies within the GRC to include processes, products, organizational functions, and risk/compliance taxonomies. Develop, implement, and maintain a change management program that creates structure on any changes within risk management related expectations for the 1LOD. As a key leader in the Business Controls team, strongly contribute to the design, development, and implementation of 1LOD risk management programs; share best practices to ensure all parts of the 1LOD are executing efficiently and effectively Utilize strong 1LOD governance practices; participate in key Committees as needed Follows written second line of defense (2LOD) risk and compliance policies for business activities; assists 1LOD in translating into execution Utilize effective 1LOD ri ... (truncated, view full listing at source)