Sales Development Manager

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role: Glean is looking for an energetic, creative, ambitious, and data-driven Sales Development Representative (SDR) Leader to play a key role in setting up and scaling our Nashville team. You will own the day-to-day responsibilities of building and leading a high-performing team of SDRs from the ground up. From recruiting, to coaching, to delivering on KPIs - you will have an opportunity to shape our Business Development processes. You will: Lead a team of SDRs to generate pipeline and create qualified opportunities for our North American sales team Recruit, coach, and mentor SDRs on the floor - shadowing, role plays, process improvement, and performance reporting in recurring 1:1s Build repeatable training for the SDR team in sales skills and product/industry understanding Consult with Glean’s GTM leadership to build and execute on a strategic growth plan Enable the team with company standard sales methodologies Leverage creative marketing and sales tactics to help the global SDR team prospect and engage with multiple buyer personas Define, manage, and optimize KPIs and metrics by which the SDR team will be measured. Manage BDR reports and dashboards Work in collaboration with GTM Leadership teams to develop effective messaging to convert inbound interest into qualified pipeline Work with the Marketing team to provide feedback on MQLs and campaigns Ensure team members are adhering to Glean's values, driving diversity and inclusion practices Foster an amazing culture for the SDR team rooted in respect, honesty, and transparency Develop scalable sales systems and processes that drive predictive revenue growth Develop specific and targeted sales goals, and implement tactics to accelerate growth Continuously evaluate and optimize results, and make KPI/data-driven recommendations About you: 4+ years of quota-carrying sales experience as an individual contributor, wit ... (truncated, view full listing at source)