Peloton Operations Expert
PelotonNew York, New YorkPosted 12 March 2026
Job Description
ABOUT THE ROLE
Detail-oriented, proactive, and service-driven, our Peloton Operations Experts are essential to ensuring seamless behind-the-scenes operations within Peloton's retail showroom and studio. They are the backbone of store logistics and execution, owning everything from shipping and receiving to inventory management, visual merchandising, and apparel operations. Our Operations Experts not only keep our store running smoothly but also support the selling team by maintaining an exceptional in-store experience and assisting customers as needed.
YOUR DAILY IMPACT AT PELOTON
Lead visual merchandising execution in partnership with the broader showroom team
Support and manage apparel operations, including inventory accuracy through regular counts, processing transfers, replenishment, and maintaining display standards and stock availability
Collaborate with the sales team to ensure the showroom is customer-ready at all times
Partner with leadership to implement operational strategies and process improvements
Provide support on the sales floor when needed, delivering excellent customer service and contributing to sales goals
Maintain operational compliance and loss prevention standards
Ensure back-of-house areas are organized, efficient, and aligned with Peloton’s operational standards
YOU BRING TO PELOTON
Prior retail operations or back-of-house experience preferred
Strong organizational skills and attention to detail
A team-oriented mindset with a proactive and problem-solving approach
Excellent communication skills and a willingness to jump in wherever needed
Comfort with technology, including MS applications (Word, Excel), Apple products, and inventory management systems
An appreciation of fitness and a balanced lifestyle
High school graduate or equivalent
Must be able to work nights, weekends, and holidays
PHYSICAL REQUIREMENTS
This is a physically active position, involving frequent standing, walking, bending, and lifting items weighing 25 lbs or more. The physical demands described are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives, and if the location for the job changes.
As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
Medical, dental and vision insurance
Generous paid time off policy
Short-term and long-term disability
Access to mental health services
401k, tuition reimbursement and student loan paydown plans
Employee Stock Purchase Plan
Fertility and adoption support and up to 18 weeks of paid parental leave
Child care and family care discounts
Free access to Peloton Digital App and apparel and product discounts
Commuter benefits and Citi Bike Discount
Pet insurance and so much more!
Hourly Pay Rate
$23
$23 USD
ABOUT PELOTON:
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons ar ... (truncated, view full listing at source)
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