Workplace Technology Lead

Join ShopMy – Powering the Future of Digital Marketing ShopMy is revolutionizing the future of e-commerce by building the infrastructure for human-led curation at scale. ShopMy enables brands to launch and scale high-impact, performance-driven creator programs, while empowering the most influential creators to monetize their influence and partner directly with the brands they love. Through this operating system, ShopMy powers consumers to discover and buy the world's best products through premium brands, culture-driving tastemakers, and authentic human curation. ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you. About The Role: We’re looking for a proactive, resourceful, and systems-minded Workplace Technology Lead to own the employee technology experience at ShopMy. This role sits at the intersection of People and Technology — ensuring our team has secure, seamless access to the tools, systems, and devices they need to do their best work. You’ll manage onboarding and offboarding across our tech stack, streamline vendor and contract ownership, support SSO and identity management, and ensure hardware, software, and security standards scale with the company. As a core member of the People team, you’ll partner closely with People Ops to design and deliver a seamless employee technology experience. This role starts as a hands-on, execution-focused position and evolves into strategic ownership of ShopMy’s workplace technology function as the company scales. It is NYC-based and requires regular in-office presence to support hardware, office setup, and day-to-day execution. Your Impact to The Role: Account Access Management : Own logins, licensing, and SSO/identity management across Google Workspace and other core systems. Manage Slack administration, email domains, and inbox access, including terminations and handoffs. Tool Onboarding Offboarding : Run end-to-end tool provisioning for new hires, including accounts, seat management, and file transfers. Manage company technology plans, hardware procurement and set up, Rippling MDM enrollment, device trade-ins, device repairs and replacement processes. Evaluate tool options, centralize tool vendors and manage ongoing contracts Systems Implementation Strategic Support : Serve as an internal tech-stack expert and tool evaluator. Partner with Engineering to ensure clean integrations and scalable workflows. Support workflow creation, automations, and integrations. In-Office Equipment Setup : Oversee office hardware and infrastructure (WiFi, network security, monitors, peripherals). Track asset inventory for laptops, phones, and accessories. Support internal meetings and events with live troubleshooting. Troubleshooting Technical Support : Serve as the primary point of support for employees on software, hardware, and tool integration issues. Build and maintain a self-service knowledge base and FAQs. Security Compliance : Partner with Engineering to manage device security, endpoint protection audit logging, and develop information security protocols. Own SOC 2 readiness and ongoing compliance from a workplace technology perspective, including control implementation, tooling, and audit partnership. Implement best practices for secure provisioning, data protection, and compromised account monitoring. You Are Energized By: Building systems and processes that make employees’ day-to-day work seamless. Solving technical problems with both speed and empathy. Being the connective tissue between People, Engineering, and every ShopMy team. Creating scalable solutions that balance security and usability. Helping a fast-growing company stay productive, secure, and future-ready. What We Are Looking For: 5–7 years of experience in IT oper ... (truncated, view full listing at source)