Software Engineer II – Video Platform

About SimpliSafe We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here. We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. What You’ll Do As a Software Engineer II on SimpliSafe’s Video team, you’ll help build and operate the cloud-based systems that power live streaming and video recording for SimpliSafe cameras. Our team owns the backend microservices that ingest, process, store, and deliver video in real time—serving customers, monitoring agents, and machine learning systems. We operate at scale and in a safety-critical domain, where reliability, performance, and simplicity matter deeply. You’ll work closely with engineers, product managers, and partner teams to design, build, and improve services that give customers confidence and visibility into their homes. Key Responsibilities Design, build, and maintain backend services that support live video streaming and recording at scale. Write clean, reliable, and well-tested code using modern development tools and practices with a focus on maintainability and long-term ownership. Improve system reliability, performance, and observability through thoughtful design and iteration. Work with senior engineers to learn and apply best practices for designing and operating distributed systems. Participate in operational responsibilities, including on-call rotation, incident response, and post-incident learning. Collaborate in design discussions and contribute to technical decisions within the team. Document systems and workflows to ensure knowledge is shared and services are easy to evolve. Continuously improve existing systems through refactoring, automation, and technical debt reduction. What You’ll Bring Experience building and supporting cloud-based backend systems in production. Proficiency in at least one major programming language (such as TypeScript, C#, Go or Java) and willingness to work across a multi-language environment. Working knowledge of object-oriented design principles and writing maintainable, testable code. Familiarity with distributed systems concepts (e.g., APIs, asynchronous processing, fault tolerance). Experience deploying or operating services in AWS. Comfort working in an Agile team environment and collaborating across disciplines. Curiosity, ownership mindset, and a desire to learn and grow as an engineer. A collaborative, humble approach with a preference for shared ownership. Nice to Have Experience with video, streaming, or real-time data systems. Exposure to microservice architectures, message queues, or event-driven systems. Familiarity with monitoring, logging, and observability tools. Experience supporting systems used by machine learning or analytics pipelines. What Values You’ll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Aim High - Always challenging ours ... (truncated, view full listing at source)