Digital Business Representative, APJ

Autodesk
APAC - Malaysia - Kuala Lumpur - Kuala Lumpur, Avenue 10Posted 12 March 2026

Job Description

Job Requisition ID # 26WD96229 Position Overview Autodesk is seeking a high-performing and consultative Digital Business Representative (DBR) to independently drive digital revenue performance across moderate-complexity transactions while contributing to digital sales motion optimization. In this skilled-level role, you will own advanced inbound and signal-based outbound motions, manage moderate-complexity opportunities end-to-end, and consistently achieve ACV and KSO benchmarks. You will leverage CRM analytics, performance insights, and structure digital selling techniques to optimize conversion rates, expand whitespace within accounts, and improve digital sales effectiveness. This is a target (KSO) based role with performance incentives, reporting directly to a Digital Business Manager. There is an expectation to be in the office with frequency. Key Responsibilities Advanced Revenue & Pipeline Ownership Drive inbound and signal-based outbound outreach across multiple opportunity types (hotline, chat, MQLs, ecommerce triggers, abandoned carts, trials, etc) Independently close transactional digital opportunities within defined ACV targets by n avigating  pricing discussions and managing negotiations effectively Consistently achieve quarterly ACV, revenue, pipeline, and expansion targets Identify whitespace and expansion opportunities within existing digital accounts Conduct consultative discovery aligned to customer workflows and business objectives Conversion Optimization & Data-Driven Execution Analyse inbounds and outbound conversion performance and refine outreach strategies Leverage CRM dashboards and analytics to prioritize strategically and improve forecast reliability Maintain high CRM accuracy and pipeline hygiene Translate performance metrics into actionable insights to enhance digital effectiveness Contribute structured feedback to optimize campaigns, automation, and digital pathways Customer-Centric Engagement & Operational Excellence Deliver high-quality consultative engagement across phone, chat, and email Ensure SLA adherence and 90% response rates Proactively identify and recommend improvements to digital sales processes Resolve moderate-complexity pricing and fulfilment issues in coordination with Finance and Operations Skills & Competencies Consultative Digital Selling Aligns Autodesk solutions to customer business objectives Negotiation & Commercial Acumen Manages pricing discussions within guardrails Data Storytelling Converts performance metrics into strategic actions Portfolio Prioritization Strategically manages opportunity mix for maximum impact CRM & Forecast Discipline Ensures high data integrity and reliable forecasting Cross-Functional Collaboration Coordinates effectively across internal stakeholders Collaboration Partner with Territory, Renewals, Emerging, and Enterprise teams for seamless orchestration Provide structured feedback to Marketing to improve campaign performance Coordinate with Finance, Operations, and Digital E-Commerce teams to ensure smooth execution Highlight automation and process improvement opportunities Qualifications Minimum Fluency in English (in combination with Japanese or Korean is an advantage but not required ) 3 years of inside sales, SaaS, or technology sales experience Proven track record of consistent quota attainment Experience managing moderate-complexity digital transactions end-to-end Proficiency in CRM and sales automation tools (Salesforce, HVS, Clari, Gong, Outreach, etc) Strong analytical and conversion optimization capabilities Experience selling across phone, chat, and email channels Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can b ... (truncated, view full listing at source)
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