Sr Product Manager (Wildfire)

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary As the Senior Product Manager for WildFire, you will play a crucial role in building the next generation of threat detection and prevention services. This position is for an AI-native Product Manager who will leverage AI tools at every stage of the role, from product strategy and research to developing PRDs and visual prototypes. Your mindset will be centered on utilizing AI for every step of the product development process. Key Responsibilities Own and execute the WildFire integrations product strategy, defining and driving the integrated roadmap across the entire Palo Alto Networks portfolio, including NGFW, XDR, Prisma Access, Prisma Cloud, and XSIAM. Ensure strategic alignment and seamless integration with teams such as NGFW, Prisma Access, PAB, and XDR, consistently incorporating customer feedback and market demands. Take full accountability for defining and monitoring customer success metrics, establishing key performance indicators (KPIs) across the customer lifecycle. Prioritize and set goals focused on reporting, analytics, incident investigation, and response to ensure capabilities meet evolving customer and industry requirements. Lead collaborations with third-party vendors and partners (e.g., SCM and SOC vendors like Cortex and Splunk) to deliver a cohesive WildFire customer experience. Collaborate with UXR and design teams, leveraging persona studies, customer journey mapping, and analytics to ensure an outstanding customer experience. Act as the product champion for the Integrated WildFire product suite, demonstrating an extreme ownership mindset for its overall success and impact. Advocate for customer-centric product design by translating customer insights into executable plans that enhance user engagement and loyalty. Qualifications 4+ years of product management experience building software products. Experience in senior product management roles, particularly in cybersecurity, with a proven ability to drive complex roadmaps across multiple product lines such as SCM and SOC tools. Experience prototyping with engineering using Vibe coding and other AI tools. Strong technical acumen in network security and Next-Generation Firewall technology, ideally within threat management and response environments. Demonstrated ability to take extreme ownership over products and customer success, with a growth-oriented, proactive approach to overcoming challenges. Skilled at defining and managing customer success metrics, with a proven track record of setting goals and achieving measurable improvements in product adoption and satisfaction. Exceptional communication and collaboration skills, with the ability to effectively engage and align diverse teams, including UXR, design, engineering, and external vendors. Bachelor’s degree i ... (truncated, view full listing at source)