General Manager, Reconditioning

At Carvana, we sell cars, but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for! About the team and position The Inspection Center General Manager is responsible for the overall performance of the center. Providing leadership for up to 500 associates working multiple shifts in a lean manufacturing environment. Maintaining a culture of continuous improvement and high associate engagement while ensuring the facility meets quality, production, and cost objectives. What you’ll be doing Leadership 30% Leads strategic planning to ensure the facility will have the capability to meet future demands. Provides strategic vision and guidance to the location Ensures management beliefs and behaviors are in line with the Carvana culture Frequent visits to the shop floor to ensure connection with the realities of the business and model leadership behaviors throughout the organization Positively challenge and engage the team to continuously improve quality production and cost performance Live the Carvana values Production Management 30% Lead production planning for the Inspection Center Ensure the Inspection Center has adequate capacity to meet production targets Oversee weekly performance review meetings for each area and report out on the Inspection Centers performance Identify problems impacting the Inspection Center’s performance. Prioritize problems, allocate resources, and ensure the resolution of issues Ensure operating standards such as standardized work, operating rules, 5S, and visual management tools are consistently executed Ensure compliance with all health and safety and loss prevention guidelines People Management 30% Participate in the selection and hiring process, ensure a pipeline of associates to fill current and future positions Maintain a bench of candidates for each leadership position Ensure progression path training and certification process is consistently executed Model effective teamwork and ensure it’s embraced at all levels of the organization Provide competency-based feedback and ensure leaders throughout the organization are also providing appropriate feedback Mentor reconditioning managers Continuous Improvement 10% Lead the selection of continuous improve events, allocate resources to support events, and hold the team accountable for results Participate in and lead continuous improvement efforts Train and mentor reconditioning managers on problem-solving Other duties as assigned. What you should have Minimum of 8 years of management experience either in automotive or a lean manufacturing environment leading multiple work groups A valid driver’s license Valid unrestricted driver’s license with a clean driving record in the last 3 years Knowledge of lean manufacturing principles Proven track record of leading and developing associates Proven ability to obtain project deliverables and company metrics Ability to work a flexible work schedule An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold) Excellent communications skills, oral and written Ability to work with and through teams to achieve results Stron ... (truncated, view full listing at source)