Pilates Manager, Palo Alto

Job Overview  The Pilates Manager serves as the department’s business leader. This person creates and supports team culture to drive operational excellence and deliver a superior member experience. Pilates Managers are goal-oriented, results-driven, eager to interact with members, and excited to develop and manage a team of high-performing talent. Other duties not listed here may be assigned as necessary to ensure proper department operations.  Operational Management: Strive to achieve monthly and annual department financial goals  Ensure the quality delivered through complimentary and paid Pilates services results in continued Pilates engagement    Attend weekly club management meetings and monthly meetings with Pilates Instructors   Collaborate with Membership Advisors to offer Pilates business  Organize and participate in club special events  Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities  Leader of Team Culture: Collaborate with all departments of the club to achieve interdepartmental synergy  Facilitate team meetings to create a positive team culture and promote continuous growth and development  Behavior and performance management of Pilates instructors to maintain a high-quality team that upholds the brand standards and expectations of their role   Build and manage one’s own Pilates business while coaching and supporting the team to do the same  Active hiring partner and participant in the interview process  Responsible for providing an excellent candidate experience by efficiently scheduling interviews and making hiring decisions  Proactively assess and communicate staffing needs to achieve monthly and annual hiring goals  Lead the operational and sales components of new-hire onboarding  Learning & Development: Training and developing of new and existing Pilates Instructors to build and maintain their businesses Share & promote our Pilates continuing education workshops  Opportunity to participate in the Equinox Pilates Education Program  Position Requirements  Certified on all Pilates apparatus and have completed a Comprehensive Pilates Teacher training program with a minimum of 400 hours  Aspire to drive a business and achieve financial goals   Demonstrates professionalism to all employees and members  Ability to create team accountability through structured timelines and required documentation  Ability to manage a high volume of inbound communication and respond in a timely manner  Strong organizational and time management skills   Verbal and written communication skills   Demonstrated outgoing and collaborative social skills with a strong desire to interact with members, clients, and staff Preferred Qualifications  Demonstrated successful leadership ability in an educational, fitness, or management setting    Previous experience in providing a high caliber of customer service  Previous sales experience with a specific focus on attracting new clients and retention  Pay Transparency: $68,640; Plus ability to earn bonus and commission AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees  Complimentary Club membership  Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop  This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.   Equinox is an equal opportunity employer. For more information regarding our career opp ... (truncated, view full listing at source)