Guest Service Officer

About the Role    We’re making Canva a happy, healthy and productive environment with great vibes all day, every day. A Vibe Associate is the primary point of contact for the Canva Community and acts as the “face” of Canva.   Goals and Objectives Ensure we are on the way to being “The great place to Work” by providing employees with a fancy, comfortable and interesting working environment. Illustrate Canva ’s core values and strive to achieve our goals Support the Vibe team to achieve the following: Create a welcoming and collaborative community environment through events and building relationships between staff  Ensure that the workplace is fully operational and processes are running smoothly Drive growth and promotion of Canva-provided service offerings Take direction from the Vibe Lead to support the Vibe team as necessary Duties and Responsibilities Guest services Be the first and last point of contact for the workplace  Greet and check in visitors  Event and Community Management   Celebrate Canvaversary/Birthday/Goal Celebration for staff, gift preparation and distribution Conduct and host Afternoon Tea/Happy Hour/Wellness Day/ Massage Day/Happy hour/ Support to organise and carry out events, such as Annual party/ Family day/ Holiday/ Festival etc. Assist with set-up breakdown of internal & external events (sit down/workshop),including food and beverages ordering, gifts preparation and distribution etc. All event conduct preparation ( poster making/ decoration ordering and decoration/ event calendar management/ basic AV or tech support) Office Operation and Management   Normal operation and timely maintenance of office supplies, equipment and facilities. e.g. water leakage, refrigerator/coffee machine broke down for maintenance, replacement of the water filter cartridge regularly, etc  Cooperate with building property to ensure the highest level of staff work space experience  Facility Vendor management, including sourcing, negotiating, contract, and payment Ensure full logistic service and support to Canva’s all-hands meeting, such us Sit-down, events, workshops, etc Assist with newbie/contractor on-boarding/off-boarding, distribute welcome/farewell packets, seating arrangement and open the food ordering account, etc Prepare designated gift package for staff’s wedding/new baby/grief, and other peak moments Ordering breakfast and lunch, making a weekly Menu and uploading to the Dashboard Office Desk Registration Form management Office supply ordering, distribution, and record (daily necessities like fresh fruits, drinking water, coffee beans and snack, etc) Opex management, arranging different payments according to the billing note, and processing internal approval Ensuring the office is clean and well kept, and building the cleaning SOP for cleaners’ management Storage inventory record and office fixed asset management  Swag station display and inventory management. In charge of customs clearance. Deal with the swag delivery from global  Collect invoices and other finance-related documents for accounting purposes, submit building receipts to the Vibe Lead for expense reports Mail and Package responsibilities and needed  Make office signage needed for staff’s security and notice reminder  Monitor stationary levels and order office supplies. Stationery and Printer Stations management  Office Plants management/supervision    Experience and Requirements College degree Must have certain written communication skills.  Exceptional organisational and multitasking skills. Demonstrate affinity, integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.  Strong attention to detail and problem-solving skills  Passion and understanding for Canva’s Goals and values. A good team player and able to communicate with all levels of our or ... (truncated, view full listing at source)