Sales Reservation Agent (LM)

Sales Reservation Agent (Vacation Experience Advisor) Location: Barranquilla, ON SITE, Calle77 #59-35 Americas 3 Role Description: As a Vacation Experience Advisor, you will support clients in the U.S. to plan and ensure memorable travel experiences. Your approach will be consultative: understanding client needs, recommending ideal options, and building trust so clients can make confident decisions. You will work with interested leads through inbound and outbound calls, meeting goals in a dynamic and collaborative environment. Responsibilities: • Contact and assist interested leads to guide them in selecting vacation packages. • Provide personalized recommendations based on destinations, resorts, and client preferences. • Complete reservations accurately, verifying all necessary information. • Use consultative communication and persuasive techniques to build trust and drive conversions. • Meet sales, quality, and satisfaction goals while maintaining accurate CRM records. Requirements: • Fluent English (B2-C1 level), both spoken and written. • 1–3 years of sales experience in BPO. • Effective communication, active listening, and persuasive skills. • Proficient use of technological tools. #SolvoGlobal #LI-PROMOTED #LI-Onsite