Data and Technology - Operations and AI Innovation Intern (Summer 2026)

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal About Cloudflare's Data Technology Team At Cloudflare, we are helping build a better Internet, and our Data Technology Team is at the heart of that mission. We are looking for a highly organized, tech-savvy Operations and AI Innovation intern who will help modernize our workflows by integrating AI-driven automation into our everyday processes. In this role, you will be a key contributor to our strategic goals by identifying manual bottlenecks and building the technical bridges needed to automate them. About the Internship Program As an Operations and AI Innovation Intern on the Data Technology Team, you will: Process Analysis Innovation: Audit current manual workflows to identify opportunities for automation. You will map out complex business processes (such as internal privacy and vendor assessments, data subject requests, etc.) and provide recommendations on where AI can drive maximum efficiency. AI Agent Development: Develop and refine AI agents and “Gems” to automate manual tasks. This includes prompt engineering, defining agent personas, and iteratively testing outputs to ensure they meet quality standards. Operational Monitoring Insights: Define and develop data queries and dashboards to track key performance indicators and analyze operational metrics using tools such as Google Looker Studio or Tableau. Communication Automation: Design and deploy automated triage and response systems for high-volume inbound requests received through emails, ticketing systems, and other shared departmental channels. Knowledge Integration: Help map internal data sources, such as internal Wikis, Sales answer banks, and technical documentation into the automation knowledge base to improve response accuracy. You can check out our internship blogs to learn more about our program and hear directly from our past interns. Examples of desirable skills, knowledge and experience Currently pursuing a Bachelor's degree in a technical field. Technical Curiosity: Experience using LLM interfaces (such as Gemini) and prompt engineering, paired with a strong interest in the emerging field of AI agents. Problem-Solving Mindset: Ability to analyze manual processes and envision an automated solution. Communication: Ability to distill complex legal or technical requirements into clear actionable insights. Intellectual Curiosity: A natural drive to explore new technologies and a "figure i ... (truncated, view full listing at source)