Director, Security Research & Development

**PLEASE NOTE**:  This role requires a minimum of 2 days per week in the Bay Area Service Now Offices.  If you cannot meet this requirement, we ask that you please do not apply .  Thank you.   The ServiceNow Security Organization (SSO) The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact. The Opportunity ServiceNow’s Product Security organization is investing in a dedicated Security R&D function — a software engineering team embedded within Product Security that builds security capabilities with the same rigor, CI/CD discipline, and quality standards as ServiceNow’s product engineering organization. We are looking for a Director to lead and scale this team. Security R&D operates in two complementary modes. First, through open contribution to product engineering — writing code alongside and directly into product engineering efforts where security domain expertise adds value. Second, by designing and developing its own security capabilities, both internal tooling and externally facing product features, including AI-powered security automation, third-party integrations, and platform-native security services. A small US-based team is already in place. The Director will grow and reshape this team while simultaneously standing up a new engineering hub in Israel — a strategic investment committed to by senior leadership. This is primarily a greenfield build: the technical vision, team culture, engineering identity, and hiring bar are yours to define.  This role reports to the Senior Director of Product Security Engineering. What Makes This Role Unique Builder-led culture: Security R&D is defined by engineering output, not advisory reviews. We emphasize building production security capabilities with the same discipline as product engineering. Dual operating model: Your team both contributes directly to product engineering and develops its own security products and services — a rare combination that requires deep engineering credibility and strong product instincts. Platform advantage: ServiceNow owns the entire stack — runtime, ACLs, data layer, workflow engine. You can build security capabilities that no external vendor can replicate. Global scope: Standing up the Israel hub is a strategic investment. You will shape a world-class engineering center from its inception, with direct influence on its culture and technical direction. AI intersection: The role collaborates closely with AI Security on agent security tooling, placing you at the frontier of securing AI systems at enterprise scale. Build and Lead a Globally Distributed Engineering Team Scale the existing US-based Security R&D team and stand up a new engineering hub in Israel. Hire engineering managers, senior engineers, and architects across both sites. Establish the Israel hub as a high-performing engineering center. Hire local leadership, define operating rhythms across time zones, and travel regularly to build team cohesion and culture. Define the org structure, team charters, and technical ownership model across the US and Israel. Ensure seamless collaboration between sites. Set the hiring bar and engineering culture: this is a team of software engineers with deep security expertise, not security consultants who happen to write code. Drive Security Engineering at Platform Scale Lead the development of AI-powered automated security review capabilities, integrating in-house models and third-party services to dramatically expand security review coverage across ServiceNow’s codebase. Drive open contributions to product engineering in security-critical areas, embedding Security R&D ... (truncated, view full listing at source)