Partner Channels and Program Manager

Retool
San Francisco, CAPosted 17 September 2025

Job Description

<div class="content-intro"><p><strong>ABOUT RETOOL</strong></p> <p>Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. </p> <p>At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. </p> <p>Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! </p></div><table> <tbody> <tr> <td> <p>We are seeking a Sr. Partner Channel and Program Manager to drive growth and operational excellence across our channel partner ecosystem from a global standpoint, including solutions partners, services partners and channel resellers (including VARs). Collectively, these partners contribute to our pipeline growth. </p> <p>This individual will also play a central role in designing and scaling Retool’s partner program—defining the systems, processes, and frameworks needed to manage and scale our partners globally. The goal is to ensure partners can be effectively recruited, onboarded, enabled, and engaged at scale, with smooth deal flow, clear reporting, and consistent support.</p> <p>The ideal candidate is both strategic and execution-oriented: able to architect scalable frameworks for partner engagement and performance management, while also driving the day-to-day execution that keeps deals, enablement, and operations moving.</p> </td> </tr> </tbody> </table> <p><strong>WHAT YOU’LL DO: </strong></p> <table> <tbody> <tr> <td> <ul> <li>Develop and execute strategies to help scale the global channel ecosystem.</li> <li>Assess existing partnerships and identify new high-potential partners to pursue.</li> <li>Recruit, evaluate, and onboard new partners to align with Retool’s standards and objectives.</li> <li>Design and deliver training, resources, and enablement materials to ensure partner readiness.</li> <li>Drive partner-sourced and influenced pipeline through proactive engagement.</li> <li>Oversee partner deal processes, from opportunity vetting to sales hand-off, ensuring smooth execution and strong partner experience.</li> <li>Build and refine Retool’s global partner program with cross-functional teams, aligning structure, incentives, and enablement to business priorities.</li> <li>Act as the primary contact for long-tail partners, handling business and light technical inquiries while driving engagement and growth opportunities.</li> <li>Continuously improve partner processes, tools, and resources to enhance experience, scalability, and pipeline contribution.</li> <li>Track and report on partner performance, pipeline impact, an ... (truncated, view full listing at source)
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