IT Support Specialist 3

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com . What You’ll Do About the Team IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners closely with Security, Systems Engineering, People Ops, and Engineering to support the full employee lifecycle while continuously improving reliability, automation, and operational maturity. About the Role As an IT Operations Specialist , you will play a key role in supporting and scaling CoreWeave’s internal IT environment. This role blends hands-on end-user and systems support with automation, platform ownership, and process improvement. You will work daily across identity, endpoints, SaaS platforms, and office infrastructure, while contributing to repeatable, scalable solutions that support a growing, distributed workforce. This role requires strong technical depth, sound operational judgment, and comfort operating in a fast-moving environment. Who You Are 4–6 years of progressive experience in IT support or IT operations roles, preferably in cloud-native or high-growth environments Proven experience administering identity and access management platforms (Okta or equivalent), including lifecycle automation and group management Hands-on experience managing macOS and Windows endpoints using MDM platforms such as Jamf and Intune Experience administering ITSM platforms (Freshservice or similar), including ticketing workflows, asset tracking, and automation Strong understanding of user lifecycle management (onboarding, offboarding, role changes, device provisioning) Experience deploying and supporting VDI environments and end-user workstations Scripting experience in Python, Bash, or PowerShell; familiarity with Terraform or other infrastructure-as-code tools for automation Solid understanding of cloud security fundamentals, MFA, device compliance, and endpoint protection (EDR, email security, MDM controls) Ability to troubleshoot across SaaS, endpoint, identity, and network layers Experience creating and maintaining technical documentation for systems and operational procedures Willingness to participate in on-call rotations and provide occasional after-hours or weekend support for critical incidents Preferred Experience supporting Kubernetes-based or containerized environments Exposure to compliance frameworks such as SOC 2 or ISO 27001 Experience integrating SaaS platforms via APIs or automation tooling Knowledge of office network topology, hardware, and physical infrastructure Experience in high-growth startup or scale-up environments Wondering if You’re a Good Fit? We believe in investing in our people and value diverse experiences—even if you don’t meet every requirement. You may be a great fit if: You enjoy building reliable, repeatable IT systems that scale with the business You’re curious about automation, platform ownership, and improving operational efficiency You take pride in delivering a high-quality end-user experience while strengthening backend systems Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast. We’re in an exciting phase of hyper-growth, building the essential cloud platform for AI innovators. We value curiosity, ownership, and collaboration, and we’re not afraid to embrace a little chaos as we scale. Our core values guide how we work: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Ach ... (truncated, view full listing at source)