Account Manager

Location: [Taiwan] We Are: RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients. You Will: Manage client accounts to ensure objectives are met, with a strong focus on customer success, long-term partnerships, and deep understanding of clients’ business needs Capable of translating client goals into actionable media strategies across various industries based on data analysis Adhere to company goals related to campaign management, closely monitoring campaign margins and scalability Respond to client requests in a professional and timely manner, ensuring high levels of client satisfaction Take ownership of account performance, proactively identifying issues and driving improvements Manage and align multiple stakeholders, including clients, Sales, and TAM teams, to ensure smooth execution and expectation alignment Identify growth opportunities for upselling existing clients based on their needs and performance, recommending additional solutions that can enhance their campaigns Report on campaign status regularly to the direct manager, suggesting improvements and optimizations as needed Manage orders and payment processing, ensuring timely service delivery and proper handling of financial matters Desired Experience: Experience (5 years+) in managing online advertising campaigns for a media agency, media channels, or for a brand/marketplace Knowledge and experience in the digital media, tool, and programmatic area, such as Google Ads, Meta Ads, Google Analytics, DSP, MMP Strong interest in digital marketing, especially in client-facing or account management roles Strong analytical and problem-solving skills Strong organizational skills and solution-oriented personality. Flexible communication Well-developed verbal and written communication skills; Language knowledge: professional Mandarin proficiency professional English proficiency Working experience with MS/G suite We Offer: Unique opportunity to join an award-winning, fast-growing tech company Ability to work in a truly international environment and win the market with the best people Great environment for growth and professional development Apply now! You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.