Sr. Alpha/Beta Program Manager

Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. What you'll be doing Plan, initiate, test and manage information technology (IT) projects. Lead multiple concurrent Alpha/Beta programs. Recruit diverse Alpha and Beta users, manage their interaction, and gather feedback through surveys and direct engagement. Organize and analyze user feedback to identify key themes and issues, generating reports to influence product decisions. Collaborate with Engineering and Product Management teams on testing workflows for new features, conduct internal acceptance testing, and manage device distribution. Facilitate company-wide communications, maintain transparency on progress and risks, and coordinate with external vendors and partners. Develop strategic plans for testing phases, ensure regulatory and security compliance, and mentor junior program managers. Up to one day per week telecommuting may be permitted. You are required to have Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Electronics Engineering, Electrical Engineering, or related field. 5 years of progressive experience in the position or a related occupation. Will accept a Master’s degree or foreign equivalent in Computer Science, Computer Engineering, Electronics Engineering, or related field and 3 years of experience in the position or a related occupation. Must have at least 2 years of prior work experience in the following: SQL or JQL to design and execute complex queries in Jira to extract, analyze, and interpret data—enabling actionable insights and data-driven decision-making. Applying program management principles and industry best practices, including stakeholder alignment, risk assessment and mitigation, cross-functional team coordination, and milestone tracking. Curating assignments resembling test cases to validate software features and streaming device functionality, enabling feedback collection for improvement. Acquiring and using domain knowledge in Digital TV, set-top boxes (STB), and audio/video devices. Using Jira and Confluence for task management, progress tracking, and team collaboration. Interpreting metrics and user feedback to refine workflows utilizing Tableau, Looker, or comparable business intelligence tools. Up to one day per week telecommuting may be permitted. The annual salary for this position for CA only is $204,000-$357,000. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. #LI-DNI Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include g ... (truncated, view full listing at source)