UX Researcher II - Enterprise

UX Researcher II - Enterprise Department: Design Team: User Experience Researcher Location: San Francisco, United States Type: Full-Time **About the Role** We’re looking for a **User Researcher** to join our **Enterprise Design** team in our **San Francisco** Headquarters. Our Enterprise team is comprised of our Merchant and Uber for Business Teams, which build the tools and features that power not only our restaurant, grocery, and retail partners, but also the many organizations that use Uber to carry out their everyday business. In this role, you will help shape the product vision of our Merchant and Uber for Business charters in collaboration with Senior User Research Leads. You will do this by uncovering latent and unique, user-centered opportunities that help bring value to a wide range of our global Uber user base. You’ll collaborate with passionate engineers, PMs, UX designers, and content designers from around the world. It’s a fast-paced, supportive environment where your work will scale globally and make a real impact for millions of people. If you’re excited to build meaningfully, thrive in a collaborative global environment, and want to help shape what’s next for our enterprise users, we’d love to hear from you. **What You Will Do** - Work with our Product, Design, Ops and Commercial Teams to creatively identify and explore new opportunities to help define product roadmaps, vision, and strategy - Design and conduct foundational, formative, and evaluative qualitative and quantitative user research - Collaborate with a global, diverse group of cross-functional product, design, engineering, and product marketing partners to achieve alignment and impact - Synthesize and communicate research findings to drive understanding, user empathy and action across the organization - Effectively manage 1-2 concurrent research projects in a fast-paced environment, seamlessly adapting to evolving priorities and context while delivering high-quality action-oriented insights - Demonstrate agility and thrive in ambiguity, successfully navigating diverse tasks and responsibilities across various initiati