Account Manager II, Large National (Dark Kitchens)

Account Manager II, Large National (Dark Kitchens) Department: Sales & Account Management Team: Account Management Location: Chicago, United States Type: Full-Time **About the Role** As an Account Manager you will act as the relationship orchestrator for our Large Restaurant Partners, ensuring their ongoing success and identifying revenue growth opportunities. This role is 70% focused on upselling and cross-selling additional services and 30% on optimizing operational performance to ensure merchant success. Sr. Account Managers within the Large Enterprise segment act as trusted advisors, using data and insights to craft strong narratives that highlight Uber’s value proposition, impact, and growth. They engage stakeholders at all levels—including senior executives—while driving sales, upsell initiatives, and innovative strategies to expand these partnerships. **What You'll Do** - Own and manage relationships with key restaurant brands, serving as their main point of contact and developing and executing the strategy to achieve quarterly and annual growth goals. - Drive revenue growth by identifying upselling and cross-selling opportunities, expanding product adoption and communicating the value of our newest products with a lens of creativity to differentiate our offering. - Analyze performance metrics to identify growth opportunities​ and present data-driven recommendations to help partners optimize their performance. - Employ critical thinking and creative problem-solving skills to navigate relationships and difficult partner conversations performance. - Build strong relationships with senior stakeholders (C-level) and key decision-makers both internally and externally. - Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to high-level strategy and consistently come up with new ways to add value to existing partnerships. - Partner with cross-functional teams. Be the voice of the customer and effectively navigate internal processes with partners from various teams such as Product, Marketing, Operations, Legal, Finance, etc. **Basic Qualifications** -