Engineering Manager - Engineering Productivity/Quality

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Key Responsibilities Quality Leadership Drive definition, development, and deployment of comprehensive automated testing strategies including functional, system, performance, stress, security, load, reliability, and longevity tests Define and enforce quality release criteria and establish clear Definition of Done (DoD) and Definition of Ready (DoR) standards Identify risks and collaborate with product development teams to prevent critical issues before production release Be data-driven: identify, generate, and provide quality metrics to substantiate quality improvements Present quality plans, testing methodologies, and results to stakeholders, building trust and confidence Technical Excellence Spearhead test automation architecture, test suites, and infrastructure by understanding underlying product architecture in a cost-effective manner Implement state-of-the-art quality engineering methodologies to uncover potential bottlenecks in performance, defects, risks, and user experience Work with stakeholders to diagnose, debug, and perform root cause analysis for issues in production and test environments Establish and maintain processes to meet standards compliance such as SOC2/FedRamp Team Leadership Lead and grow a team of engineers working across on-premise and SaaS services Recruit, challenge, and reward high-performance individuals to build a high-performing organization Coach and mentor team members, fostering a positive culture that embraces change and drives simple solutions to complex problems Be a trusted partner for senior management, helping drive alignment and implementing decisions throughout your team Cross-Functional Collaboration Build relationships with Product Management, DevOps, SRE, Service, and Customer success teams Collaborate with customers and Customer Success teams to identify and resolve product issues, close testing gaps, and enhance usability Ensure alignment across functions and effective communication of relevant information Foster a culture of positive collaboration, safety to learn from failure, and continuous improvement Proactively provide solutions rather than just identifying problems About You Required Experience Minimum 8+ years of experience in quality engineering (Automation, API/UI, CI/CD) Minimum 3+ years as a software quality engineering leader in a fast-paced environment supporting at least 5+ scrum teams At least 2 years of experience in CI/CD environment ... (truncated, view full listing at source)