Project Manager (Marketing Operations)

Job Purpose: The Project Manager – Marketing Operations is responsible for ensuring structured planning, coordination, and on-time delivery of external marketing initiatives, with primary focus on Applaydu game project (Ferrero/Kinder partnership). This role drives operational excellence across client-facing projects by owning request intake, workflow management, tracking, and documentation, ensuring clear visibility and alignment across stakeholders. Working closely with Product Marketing and cross-functional teams, the Project Manager builds scalable operational frameworks that improve transparency, efficiency, and overall delivery. Job Responsibilities: Project Governance & Delivery Own end-to-end operational coordination of external marketing projects from intake to delivery. Structure and maintain project timelines, milestones, and dependencies. Ensure deliverables are aligned with agreed scope, timelines, and quality standards. Support prioritization discussions in partnership with Product Marketing leadership. Proactively identify risks, propose mitigation plans, and escalate when necessary. Client & Cross-Functional Coordination Act as the operational point of contact for Applaydu marketing initiatives. Maintain visibility and coordinate alignment across stakeholders (Sales, Product Marketing, Creative Agency, and Product/Production teams) to ensure shared understanding of status and next steps. Ensure structured and consistent communication with external stakeholders. Workflow & Systems Ownership (Marketing Operations) Design and maintain scalable project tracking systems in Airtable. Develop standardized intake processes, dashboards, and reporting frameworks. Drive adoption of operational best practices within the Product Marketing team. Continuously improve workflow efficiency and documentation standards. Communication & Documentation Facilitate structured internal and external meetings focused on decisions and outcomes. Maintain clear documentation of scope, timelines, and changes. Ensure actions and commitments are tracked and followed through. Process Improvement Identify operational bottlenecks and recommend structured solutions. Contribute to long-term evolution of marketing operations practices. Support data-driven improvements in forecasting, capacity planning, and resource allocation. Expected Impact: Predictable and timely delivery of client-facing marketing initiatives. Increased operational transparency across teams. Improved collaboration between internal and external stakeholders. Adoption of scalable workflow systems within Product Marketing. Reduced operational friction and improved planning accuracy. Check out some projects at Saigon Studio: Dungeons & Dragons® Asphalt 8  -  Coin Rush Trailer Asphalt Legends Unite  -  Launch Trailer Gangstar Vegas Applaydu Season 6 Claynosaurz  -  Gameloft x Claynosaurz Partnership Announcement Experience Solid experience in Project Management, Marketing Operations, or Client Delivery roles. Experience managing multiple parallel projects with structured tracking and reporting. Experience coordinating cross-functional teams and external stakeholders. Core Competencies Clear and professional communication in English skills to drive alignment and facilitate decisions across diverse stakeholders. Organizational and prioritization skills. Structured and analytical thinking. Ownership mindset with good attention to detail. Continuous improvement orientation. Technical & Operational Skills Proven experience with project management and workflow tools (Airtable highly preferred; Asana, Jira, Confluence or similar). Experience working in Agile or fast-paced iterative environments. Ability to structure processes, define workflows, and improve operational efficiency. Recruitment Process: Screening call; Interview(s); Offer. Please note: To ensure a fair and compliant recr ... (truncated, view full listing at source)