Account Growth Lead (Delivery + Sales) – Existing Accounts

Who we are: Innodata (NASDAQ: INOD) is a leading data engineering company. With more than 2,000 customers and operations in 13 cities around the world, we are the AI technology solutions provider-of-choice to 4 out of 5 of the world’s biggest technology companies, as well as leading companies across financial services, insurance, technology, law, and medicine. By combining advanced machine learning and artificial intelligence (ML/AI) technologies, a global workforce of subject matter experts, and a high-security infrastructure, we’re helping usher in the promise of clean and optimized digital data to all industries. Innodata offers a powerful combination of both digital data solutions and easy-to-use, high-quality platforms. Our global workforce includes over 3,000 employees in the United States, Canada, United Kingdom, the Philippines, India, Sri Lanka, Israel and Germany. We’re poised for a period of explosive growth over the next few years. About the Role We are seeking a senior account leader who can drive growth within existing enterprise accounts while ensuring strong delivery execution and customer success. This role owns a $10M+ portfolio and is responsible for 20–50% year-over-year growth through structured upsell and cross-sell strategies, while maintaining high client satisfaction and retention. Key Responsibilities Own and grow assigned enterprise accounts with clear revenue and margin targets Ensure successful delivery outcomes and high customer satisfaction Identify expansion opportunities aligned to client business priorities Drive structured account planning, pipeline development, and forecasting Partner with delivery leadership to ensure performance, quality, and retention Improve Net Revenue Retention (NRR) and long-term account value