Tools and Metrics Senior Manager

About PayJoy PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role The Senior Tools & Metrics Sr Manager is responsible for translating business problems into structured technical solutions, defining a global tooling roadmap, and ensuring that data flows, workflows, and reporting frameworks are clean, automated, and auditable across Operations functional areas, guaranteeing that teams have the best tools and processes to perform their work in a scalable, reliable, and automated manner, driving initiatives and executing with speed, accuracy, and consistency across all markets.