Associate Engagement Manager

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Associate Engagement Manager, you will be the architectural backbone of our customer engagement lifecycle, ensuring every proposal and partnership begins with precision and clarity. You’ll bridge the gap between complex customer needs and Everpure™ Platform solutions, coordinating cross-functional workstreams to deliver high-impact, compliant responses. By partnering with senior leaders on strategic framing, you’ll turn ambiguity into structured momentum, driving the alignment necessary to secure transformative outcomes for our global clients. Location: Chicago WHAT YOU'LL DO Drive Proposal Excellence: Own the end-to-end workstream for small-to-midsized customer engagements, refining messaging and structured workflows to ensure every deliverable is cohesive, accurate, and reflects the unique value of the Everpure™ Platform. Manage Engagement Lifecycle: Orchestrate customer interactions with a predictable cadence, aligning internal stakeholders on roles and dependencies while proactively surfacing risks to maintain steady progress toward shared business goals. Lead Execution Accountability: Act as the central point of coordination for assigned projects, maintaining rigorous decision logs and action tracking to move teams past barriers and meet critical deadlines. Synthesize Consultative Insights: Conduct disciplined discovery sessions with stakeholders to validate priorities, translating qualitative findings into data-driven summaries that inform strategic positioning and proposal refinement. Uphold Governance Standards: Produce high-quality, customer-ready outputs with meticulous documentation hygiene, ensuring all data and assumptions are verified, auditable, and aligned with global brand standards. WHAT YOU BRING Engagement Coordination: Proven ability to manage customer-facing projects or proposal workstreams with a focus on structure, predictability, and cross-functional collaboration. Analytical Discovery Communication: Skilled at conducting discovery to surface customer priorities and translating complex information into clear, persuasive written and verbal narratives for internal and external audiences. Execution Discipline: High attention to detail regarding documentation hygiene, version control, and the ability to maintain consistent quality across multiple contributors under tight timelines. Adaptive Problem Solving: A proactive approach to learning new industries and tools, paired with the sound judgment to know when to navigate challenges independently and when to escalate for strategic guidance. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. There is no application deadline and we accept applications on an ongoing basis until the job is filled. The annual base salary range is: $85,000 $128,000 USD WHAT YOU CAN EXPECT FROM US: Innovation : We celebrate those who think critically, like a challenge, and aspire to be trailblazers. Growth : We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®! Team : We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks ... (truncated, view full listing at source)