Manager, Software Development, Platform Experience

Manager, Software Development, Platform Experience BUILD SOMETHING PEOPLE LOVE Wealthsimple's mission is to help everyone achieve financial freedom – by making financial services simple, transparent, and low-cost. We're Canada's largest fintech, trusted by over 3 million clients with more than $100 billion in assets. We move fast, we own our work, and we care deeply about the people using our products. If that sounds like you, keep reading. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM The Platform Experience team sits as a bridge between Platform and Product engineering. We enable product teams to ship reliable code by partnering directly with developers to solve production challenges and with implementation of systematic improvements. We're central to Wealthsimple's reliability mission: when our products are reliable, customers trust us with their financial future. We focus on protecting critical flows, reducing time to detect and resolve incidents, and ensuring we learn from every issue to prevent recurrence. Reporting to the Senior Manager of Software Development, you'll guide a senior group of Software Developers who partner directly with product teams to ship reliable, error-free experiences. As an Engineering Manager, you'll balance technical leadership with people management—setting clear expectations, providing regular feedback, and creating an environment where your team can do their best work. You'll partner with Platform, Product, Design, and Data teams to align on priorities and make informed tradeoffs. You'll also be responsible for team health, professional development, and ensuring we learn from incidents to continuously improve. WHAT YOU'LL DO - Guide and support a team of developers through coaching, career development, and regular feedback conversations - Partner with product teams to identify reliability challenges and create targeted solutions that improve the client experience - Build strong relationships with team members across engineering to understand their needs and advocate for tooling improvements - Collaborate with engineering leadership to shape project proposals and bring them to relevant planning discussions - Lead migrations, unblock dependencies, and keep momentum - Promote best practices for production engineering and help establish patterns that scale across the organization - Coordinate the team's rotation program, ensuring smooth onboarding and offboarding as developers move between Platform and Product SKILLS YOU BRING - Experience in development and managing software engineering teams - Strong technical background with the ability to engage meaningfully in discussions about system reliability, performance, and architecture - Experience partnering with multiple teams to coordinate cross-functional initiatives - Excellent communication skills for sharing updates, building alignment, and creating documentation - A collaborative approach that builds trust and empathy between different parts of the organization NICE TO HAVES - Experience with platform or infrastructure engineering teams - Background in reliability engineering, SRE, or production operations - Familiarity with observability tools and incident management processes WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year ✈️ 90 days away: work outside Canada for up to 90 days per year 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, a ... (truncated, view full listing at source)