Business System Analyst - Finance Netsuite

COMPANY OVERVIEW At Zuora, we do Modern Business . We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. THE TEAM ROLE Zuora’s Corporate Operations organization serves as the backbone of our internal technology ecosystem, building digital experiences that connect teams, align business priorities, and strengthen collaboration company-wide. Taking a cloud-first, AI-enabled approach, we empower our global ZEOs with modern tools and self-service solutions that drive productivity, scalability, and agility - all while upholding the highest standards of security and compliance. Within Corporate Operations, the Finance Applications team designs, implements, and optimizes the systems that power Zuora’s Finance, Accounting, Procurement, Legal, and Human Resources functions. Reporting to the Senior Business Systems Manager of Digital Workplace Experience, this team works closely with cross functional partners, system analysts, project managers, data architects, and developers to deliver robust, scalable business solutions. As a Business Systems Analyst for Finance Systems, you will play a key role in advancing Zuora’s Finance SaaS ecosystem. You’ll use your technical expertise, analytical mindset, and problem-solving skills to enhance system integrations, streamline business processes, and ensure reliability across finance systems. You’ll join a collaborative, high-performing team that values innovation, continuous improvement, and professional growth. Your work will directly impact the efficiency, quality, and scalability of Zuora’s enterprise systems and digital transformation initiatives. YOUR MISSION As a member of the IT organization partnering with Finance Accounting, the Business Systems Analyst will act as a business technology advisor on how to use technology to maximize efficiency and effectiveness across Finance and Accounting teams. YOUR OPPORTUNITY As a Business Systems Analyst, you will collaborate closely with the Finance and Accounting to promote continuous improvements and implement best practices across our Finance SaaS application landscape. Your role will include shaping the future vision of our systems, anticipating business needs, prioritizing user stories through backlog refinement, and acting as the bridge between development and cross-functional teams. You’ll play a key role in delivering enhancements through agile sprints and supporting User Acceptance Testing (UAT). Key responsibilities include: Partnering with Finance and Accounting teams to evaluate business needs and optimize processes across Treasury Accounting, General Ledger, and Financial Reporting, ensuring efficiency and alignment with industry best practices. Leading initiatives to enhance core financial workflows including Banking, Treasury Accounting, Month-End Close, and Record-to-Report to drive operational efficiency and strengthen overall business performance. Collaborating with cross-functional teams to gather and refine requirements, develop user stories, manage approvals, support solution development, and coordinate testing through release. Providing system support for key financial platforms such as NetSuite, BlackLine, and Coupa, resolving configuration, data, and transactional issues. Developing and maintaining user documentation and training materials, and delivering training sessions to improve adoption and system effectiveness. Managing IT support tickets, performing root cause analysis, and ensuring tim ... (truncated, view full listing at source)