Senior Dev. Ops Engineer

Company Overview At Zuora, we do Modern Business . We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team Role Join our dynamic engineering team as a Software Engineer, where you'll play a crucial role in building and maintaining the infrastructure that powers our leading subscription management platform. This is an exciting opportunity to contribute to the scalability, reliability, and efficiency of our systems, directly impacting our ability to deliver innovative solutions to our global customers. You will work with cutting-edge technologies and continuously learn and grow your skills in a collaborative environment. This is a hybrid position, so you'll work both remotely and in the office. This is a location specific position that requires you to come into the office regularly to be most effective. What you’ll do Design, implement, and maintain scalable and resilient cloud infrastructure on AWS. Design, implement, and manage CI/CD pipelines using tools like Jenkins, GitLab CI, Argo CD, or similar. Champion and implement GitOps principles for infrastructure and application delivery. Automate infrastructure provisioning using Infrastructure as Code (IaC) tools like Terraform, Helm. Ensure the security, availability, and performance of our production systems. Collaborate with development teams to optimize application delivery and operational efficiency. Troubleshoot and resolve complex infrastructure and application issues. Monitor system health and performance using observability tools such as Prometheus, Grafana, ELK/EFK Stack Implement best practices for logging, metrics, tracing, and alerting across distributed systems. Drive initiatives for cost optimization, performance tuning, and system hardening. Participate in on-call rotations and incident management. Your experience Strong experience with cloud platforms, particularly AWS. 5+ years of experience in DevOps, SRE, and/or designing and implementing CI/CD pipelines and Kubernetes applications, utilizing technologies such as Python, Golang, and Terraform Proficiency in infrastructure as code (IaC) principles and tools (e.g., Terraform). Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes). Proficiency in managing and troubleshooting Kubernetes in production environments Strong hands-on experience with CI/CD tools (e.g., Jenkins, Github CI., FluxCD). Expertise in GitOps workflows and tools (e.g. FluxCD). Solid understanding of observability practices : metrics, logging, tracing, and alerting Familiarity with monitoring tools: Prometheus, Grafana, ELK Strong scripting skills Experience with IaC tools like Terraform, Helm Good understanding of networking, security, and system architecture Nice to haves: Experience with service meshes (Istio) Familiarity with container security and compliance requirements. Experience on Kubernetes Networking Layer. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-perfo ... (truncated, view full listing at source)